Adult chat rolu
11-Sep-2019 05:09
Two initial tiers of agents are outsourced and located in India and Philippines, while the 3rd tier of agents works directly from company headquarters in Saratoga, CA.All agents are dedicated to Live Chat and phone, but they don’t do both at the same time.By the end of 2010 Roku sold its 1 millionth box and its revenues surpassed million. But the accelerated growth of the customer base also meant a significant demand in customer service.
The tests started in the fall of 2010 with 10 concurrent agents – Live Chat has been introduced as a support tool on and used by customer service department and technical support team.
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